Privacy Policy & Terms

Privacy Policy on Payment Processing

Introduction

At Mela Restaurant, we prioritize the privacy and security of our customers' personal and payment information. This section of our Privacy Policy outlines our practices regarding the acceptance of credit cards and our commitment to transparent billing in accordance with local laws.

Credit Card Acceptance Policy

Due to our current payment processing system limitations and compliance with financial regulations, Mela Restaurant is unable to accept international credit cards, including those issued in India. Our accepted methods of payment are clearly listed at our establishment and on our website to inform our customers before they make a decision to dine with us.

Local and Transparent Billing

Mela Restaurant is committed to ensuring that all billing is transparent and conducted in strict accordance with local laws and regulations. We provide detailed receipts to all customers, outlining charges without any hidden fees. Our staff is trained to explain any inquiries customers might have regarding their bill.

Security of Personal Information

We take the security of personal information very seriously. All payment processing is conducted through secure channels to protect our customers’ financial information from unauthorized access. We do not store credit card details beyond what is legally required for transaction records.

Changes to Our Policy

Please note that Mela Restaurant reserves the right to update or modify this policy to comply with new laws or to better serve our customers. Any changes will be communicated through our website or directly to our customers through available communication channels.

Terms & Conditions

All content present on our menus, website, marketing materials, and within our premises, including but not limited to text, logos, graphics, and images, is the exclusive property of Mela Indian Restaurant or its content suppliers. This content is protected by copyright and other laws. Unauthorized use of our intellectual property, including reproduction, modification, distribution, or display without our express written consent, is strictly prohibited.

Right to Refuse Service

Mela Indian Restaurant reserves the right to refuse service to any customer who fails to comply with our restaurant policies, behaves in a manner that is disruptive to other guests or staff, or poses a safety risk. This includes, but is not limited to, excessive noise, harassment, or the failure to adhere to our health and safety standards as guided by the Indiana Health Department.

Health and Safety Compliance

At Mela Indian Restaurant, the health and safety of our patrons and staff are our highest priorities. We strictly adhere to the health and safety guidelines set forth by the Indiana Health Department, including those related to food handling, preparation, and sanitation. Our staff is trained and committed to upholding these standards to ensure a safe dining environment for all.

Alcohol Policy

To ensure the safety and enjoyment of all our guests, Mela Indian Restaurant prohibits the introduction and consumption of outside bottles of alcohol within our premises. This policy is in place to comply with Indiana's alcohol regulations and licensing requirements. We offer a curated selection of alcoholic beverages for your enjoyment. Please consult with our staff for recommendations that will complement your dining experience.